SERVICE AND MAINTENANCE
At Renault, we employ and train skilled Technicians & Engineers to create high quality vehicles and maintain high standards in road handling, comfort, finish and presentation.
SERVICERenault Customer CharterAt Renault, we promise to:
Treat each appointment with you as an opportunity to prove we are the right people when it comes to Renault Genuine Parts and Service. Listen to your needs, as you are the reason that we exist as an organization. Provide an estimate for all work requested and to seek your authorization to proceed for any additional work required prior to commencement. Take care of your vehicle by fitting protection devices such as seat covers and floor mats. Use trained technicians with Special Tools to work on your vehicle and to use Genuine Renault Parts. Conduct a thorough Quality Control check on your vehicle before handover and issue a Quality Control certificate. Conduct a full and detailed explanation of each Service Invoice. Repair Warranty on all Genuine Renault Parts and Service work for 12 months/20000Kms which ever is early on parts* and Labour as a commitment to your satisfaction . (*Excluding wear and tear items)
Why select a Renault Dealership for Service?
Regular servicing ensures the long-term reliability and safety of your Renault, which is why we specify a Time and/or Distance Traveled interval, whichever comes first. This is because some parts are more affected by time than they are by distance traveled.
Oil is a good example. Its protective properties are fundamental to the wellbeing of your engine, but only last a limited time, especially if you are doing short trips and lots of stop / start driving. Other systems, which rely on lubricants and parts affected by time rather than distance traveled, include manual and automatic transmissions, brake systems, oil, fuel and air filters.
To provide you ongoing driving enjoyment and total satisfaction we aim to provide you with the maximum satisfaction through the total car experience, including servicing. The use of improper parts, lubricants and chemicals may result in the lower performance of your vehicle. Proper maintenance and care of the vehicle is indispensable for safe driving and lower overall running costs.
Only Renault dealerships have RENAULT trained technicians (COTECHS) who are continually trained by Renault service division trainers to perform all factory recommended servicing and repair operations on Renault vehicles. As an authorized service outlet, COTECHS use specialized Renault service tools such as “Clip”. Clip is the latest diagnostic tool from Renault, capable of diagnosing onboard computer incidents. Clip also enables a COTECH to reprogram vehicle computer systems to suit specific driver requirements such as:
Oil is a good example. Its protective properties are fundamental to the wellbeing of your engine, but only last a limited time, especially if you are doing short trips and lots of stop / start driving. Other systems, which rely on lubricants and parts affected by time rather than distance traveled, include manual and automatic transmissions, brake systems, oil, fuel and air filters.
To provide you ongoing driving enjoyment and total satisfaction we aim to provide you with the maximum satisfaction through the total car experience, including servicing. The use of improper parts, lubricants and chemicals may result in the lower performance of your vehicle. Proper maintenance and care of the vehicle is indispensable for safe driving and lower overall running costs.
Only Renault dealerships have RENAULT trained technicians (COTECHS) who are continually trained by Renault service division trainers to perform all factory recommended servicing and repair operations on Renault vehicles. As an authorized service outlet, COTECHS use specialized Renault service tools such as “Clip”. Clip is the latest diagnostic tool from Renault, capable of diagnosing onboard computer incidents. Clip also enables a COTECH to reprogram vehicle computer systems to suit specific driver requirements such as:
Electronic fuel injectionPro-Active automatic transmissionElectronic ABSElectronic immobilizer & security features When you combine this technical expertise with the very best Renault Genuine Parts, Lubricants and Accessories, you will begin to understand just how serious Renault is about customer satisfaction.
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